Bringing Academic Medicine Into the 21st Century Atul Grover, MD, PhD Executive Director Research and Action Institute Association of American Medical Colleges Atul Grover, MD, PhD, FACP, FCCP is the inaugural Executive Director of the Association of American Medical Colleges (AAMC) Research and Action Institute. The Institute convenes national experts to examine the most critical issues affecting the missions and institutions of academic medicine; develop policy and programmatic solutions; and harness member medical schools, teaching hospitals and academic health systems, and academic societies to test, validate, and scale effective change. Dr. Grover is an internal medicine physician, health services researcher, and nationally recognized expert in health policy. Dr. Grover joined the AAMC as associate director for the Center for Workforce Studies in 2005, where he managed research activity and directed externally funded workforce studies. He became a director of government relations and health care affairs in 2007, and served as the association’s chief public policy officer from 2011-2016. From 2016-2020 he served as executive vice president, providing strategic leadership in the areas of medical education, academic affairs, health care affairs, scientific affairs, learning and leadership programming, diversity and inclusion, public policy, and communications. Previously, Dr. Grover held positions in health care finance and applied economics consulting as well as in the U.S. Public Health Service, Health Resources and Service Administration National Center for Health Workforce Analysis. Dr. Grover earned his Doctor of Medicine degree from George Washington University (GWU) School of Medicine and his PhD in health and public policy from Johns Hopkins University Bloomberg School of Public Health. Dr. Grover holds faculty appointments at GWU School of Medicine, and JHU Bloomberg School of Public Health.
What Patients Like and Dislike About Telemedicine: Insights from Press Ganey Jessica Dudley, MD Chief Clinical Officer Press Ganey
As Press Ganey’s Chief Clinical Officer, Dr. Jessica C. Dudley is responsible for leading efforts to support organizations in increasing clinician engagement and improving patient care outcomes, particularly among physicians. Her areas of expertise include leadership development, clinical care redesign through outstanding teamwork, addressing clinician burnout, and advancing professional fulfillment.
Prior to joining Press Ganey, Dr. Dudley was Chief Medical Officer at the Brigham and Women’s Physicians Organization, where she was responsible for the strategic development and oversight of physician-led efforts to improve the quality and efficiency of clinical care. Dr. Dudley led the organization’s overall well-being efforts to address burnout and improve professional fulfillment for more than 1,700 physicians, and she participated in systemwide efforts supporting more than 5,000 physicians and 2,000 trainees. She also developed multiple training programs to advance the development of physician leadership skills and clinical performance, and she created a clinician incubator program to increase front-line clinicians’ engagement in identifying opportunities to redesign care to deliver improved outcomes and quality and reduce overall health care costs.
Dr. Dudley was Vice President for Care Innovation at Brigham Health, where she coordinated institutional and physician-led efforts to develop population health management and care redesign programs supporting the delivery of high-value patient care. Prior to that, she was a Medical Director within the Partners HealthCare System, and she served as Medical Director for Partners’ Human Resources department.
Dr. Dudley received her undergraduate degree from Yale University and her medical degree from Harvard Medical School. She completed her internship and residency in primary care internal medicine at Brigham and Women’s Hospital, where she was a practicing primary care physician for 10 years. Dr. Dudley is board-certified in internal medicine and is an assistant professor of medicine at Harvard Medical School.
The Telemedicine Competencies Lisa Howley, PhD, MEd Senior Director of Strategic Initiatives and Partnerships Association of American Medical Colleges
Lisa Howley is an Educational Psychologist who has spent 25 years in the field of medical education supporting learners and faculty, conducting research, and developing curricula. She joined the AAMC in 2016 to advance the continuum of medical education, support experiential learning, and curricular transformation across its member institutions and their clinical partners.
Prior to joining the AAMC, she spent eight years as the Associate DIO and AVP of Medical Education and Physician Development for Carolinas HealthCare System in North Carolina, one of the largest independent academic medical centers in the U.S. In that role, she led a number of medical education initiatives across the professional development continuum, including graduate medical education accreditation, as well as physician leadership development for the large integrated healthcare system. She concurrently served as Associate Professor at the University of North Carolina School of Medicine, where she led curriculum and faculty development. She also held a faculty appointment in educational research at UNC-Charlotte where she taught social science research methods, led and collaborated on numerous studies of effective education. From 1996 to 2001, she was a member of the medical education faculty at the University of Virginia School of Medicine where she designed and led performance based assessments and simulation-enhanced curricula. She received her Bachelor’s degree in Psychology from the University of Central Florida, and both her Master of Education and Ph.D. in Educational Psychology from the University of Virginia.
Effect of Telehealth Expansion on Rural Medical Education at the University of Washington School of Medicine John Scott, MD, MSc, FIDSA Medical Director, Digital Health University of Washington
John Scott, MD, MScis a Professor of Medicine (Division of Allergy and Infectious Diseases) and Medical Director of Digital Health at the University of Washington. He graduated from Stanford University with a degree in Human Biology, attended Georgetown University School of Medicine cum laude, completed a residency in Internal Medicine at Stanford University Hospitals, and then obtained sub-specialty training in Infectious Diseases at the University of Washington.
In 2009, he launched Project ECHO (Extension for Community Health Outcomes) in Washington State, the first place to replicate the ECHO model outside of New Mexico. This innovative telehealth program helps clinicians serving in rural and underserved areas with the evaluation and treatment of common, complex, chronic diseases. In 2015, he won the Warren Reid Award for excellence in health care for the state of Washington, in recognition of his telehealth work. He chairs the Washington State Telehealth Collaborative and serves on the Telehealth committee for the Infectious Disease Society of America.
Effect of Telehealth Expansion on Rural Medical Education at the University of Washington School of Medicine Crystal Kong-Wong, MD Associate Medical Director, Digital Health University of Washington
Dr. Crystal Kong-Wong is a Family Doctor and Associate Medical Director of UW Medicine Digital Health and Digital Primary Care. After receiving her MD from the University of Michigan, Dr. Kong-Wong completed residency and a chief residency at the University of Washington Department of Family Medicine. Dr. Kong-Wong is passionate about providing high quality healthcare that is accessible, equitable, and innovative. In her role as AMD for Digital Health, Dr. Kong-Wong oversees the Quality Improvement program for UW Digital Health and rolls out new digital health programs throughout UW Medicine.
Launching a Spoke-and-Hub Telehealth Model: Opportunities and Challenges Jennifer Mbuthia, MD Queen’s Health System Clinical Informatics & Allergy/Immunology Physician Director of Telehealth (Retired/Former) at Tripler Army Medical Center
Oral Research Forum Keynote Speaker Ateev Mehrotra, MD Associate Professor of Health Care Policy, Department of Health Care Policy, Harvard Medical School Associate Professor of Medicine and Hospitalist, Beth Israel Deaconess Medical Center
Ateev Mehrotra, MD, MPH, is an associate professor of health care policy and medicine at Harvard Medical School and a hospitalist at Beth Israel Deaconess Medical Center.
Much of Dr. Mehrotra’s research is focused on delivery innovations such as retail clinics, e-visits, and telemedicine, including their impact on quality, costs, and access to health care. He is also interested in the role of consumerism and whether price transparency and public reporting of quality can impact patient decision making. Related work has focused on the impact of new payment models and quality measurement, including how natural language processing can be used to analyze the data in electronic health records. Dr. Mehrotra received his BS from the Massachusetts Institute of Technology, his MD from the University of California, San Francisco, and his residency in internal medicine and pediatrics at the Massachusetts General Hospital and Children’s Hospital of Boston. His clinical work has been both as a primary care physician and as an adult and pediatric hospitalist. He also has received formal research training with a Master of Public Health from the University of California, Berkeley and a Master of Science in Epidemiology from the Harvard School of Public Health. In 2013, he received the Alice S. Hersh New Investigator Award from AcademyHealth for health services researchers early in their careers who show exceptional promise.
Dean’s Panel: Planting the Seeds: Medical School Leadership Perspective Moderator Yoon Kang, MD Senior Associate Dean, Education Richard P. Cohen, MD, Associate Professor of Medical Education
Yoon Kang, M.D. graduated from the University of Pennsylvania summa cum laude in 1991 with a degree in economics and a concentration in finance. She then went on to earn her M.D in 1995 from Washington University School of Medicine. Dr. Kang completed her internal medicine residency and Chief Residency at Barnes-Jewish Hospital in 1999. She subsequently became a faculty member at Washington University School of Medicine where her primary focus turned to teaching using simulated clinical encounters, and Washington University appointed her its Director of Standardized Patient Programs.
In 2003, Dr. Kang joined the faculty at Weill Cornell Medical College as Director of Standardized Patient Programs, launching the college's simulation training programming. She was then charged with leading the task force for the design and development of the Margaret and Ian Smith Clinical Skills Center, Weill Cornell's custom-built facility for simulation sessions. Upon its completion in 2006, Dr. Kang was appointed the Director of the Center.
Dr. Kang continues to develop and implement new curricula in simulation for medical students and residents. She has won numerous teaching awards and was named the Richard P. Cohen Associate Professor of Medical Education in 2009. She is a member of Alpha Omega Alpha, is active in the Society for Simulation in Healthcare, and is a Fellow of the American College of Physicians.
Speaker Preetha Basaviah, MD Assistant Dean, Preclerkship Education Stanford Medicine
Preetha Basaviah, MD, is Clinical Professor of Medicine at Stanford University where she serves as Assistant Dean of Pre-clerkship Education, Director Emeritus of the Practice of Medicine Course (two-year doctoring course) for Stanford medical students, an Educator for CARE, CCAP Chair emeritus(Committee on Curriculum and Academic Policy) and as inpatient and outpatient attending. At Stanford since 2006, she has completed certification and faculty development through the Stanford Faculty Development Center in Professionalism and Teaching, Faculty Fellows Program, and through the American Academy on Communication in Healthcare. She received the 2011 SGIM National Award for Scholarship in Medical Education, 2007 General Internal Medicine Division Teaching Award, the 2009 Kaiser Award for excellence in preclinical teaching, the 2010 Larry Mathers Award for exceptional medical student teaching and mentoring, the 2010 California Region Clinician Educator of the Year Award, the 2011 SGIM National Award for Medical Education Scholarship, and the 2018 Stanford Mentoring Award. She previously worked at UCSF from 2000-2005, where she served as an academic hospitalist, general internist, member of the Academy of Medical Educators, Teaching Scholar, and Co-Director of the Foundations of Patient Care Course at UCSF. She received a BA and MD from Brown University. She completed a Primary Care Internal Medicine residency at Beth Israel Hospital, Harvard University, and she then served as a Primary Care Chief Resident for the Beth Israel Hospital residency training program at the Veteran’s Administration Hospital, located in West Roxbury, MA. After completing residency, Dr. Basaviah pursued a fellowship in medical education at the Harvard Institute for Education and Research as well as a faculty position as Associate Firm Chief and hospitalist at Beth Israel Deaconess Medical Center, Harvard University. While at Harvard, she received the Lowell B. McGee Teaching Award and the Katherine Swan Ginsburg Award for humanism in medicine.
Dr. Basaviah has been active directing doctoring courses and developing clinical skills curricula for medical students and was a founding member of DOCS. In addition, she teaches and mentors residents in both outpatient and inpatient settings. She has written articles and book chapters in these areas of medical education (hospital medicine, bedside medicine, cultural competency, update in hospital medicine, cardiac auscultation curricula, feedback, information literacy, discharge process, and communicating professionalism). AAMC, WGEA (Co-Director of 2011 WGEA), ACP, SGIM, SHM (Director of 2005 national meeting), ACLGIM, and APDIM are venues in which she has presented workshops, plenary sessions, and panels regionally and nationally. She has actively participated in the Society of Hospital Medicine (SHM) and Society of General Internal Medicine (SGIM) at regional and national levels by chairing and co-chairing committees involving national meetings, clinical vignettes, medical education, and clinical updates. She served as SHM Annual Meeting Chair in 2005, Pre-Course Chair in 2004, CA Regional SGIM President in 2004-5, and WGEA Co-Director in 2011. A member of the Association of Chairs and Leaders in General Internal Medicine (ACLGIM), she has served as Annual Meeting Co-Chair and Leadership Summit Co-Chair in 2011-12. Finally, she has served on the board of Brown Medical School for the past 8 years, including President, and as a current trustee on the Brown University Corporation.
Speaker Eva Aagaard, MD Senior Associate Dean for Education Washington University School of Medicine in St. Louis
Eva Aagaard, MD, FACP is Professor of Medicine and Senior Associate Dean for Education at Washington University School of Medicine. In these roles, she oversees medical education across the continuum including undergraduate (UME), graduate (GME) and continuing medical education. At University of Colorado School of Medicine, she developed and served as Founding Director of their internationally recognized Academy of Medical Educators. Nationally she led development of the Society of General Internal Medicine TEACH Program. Internationally she developed the Health Education Advanced Leadership Program in Zimbabwe (HEALZ). Dr. Aagaard is a member of the American Board of Internal Medicine Specialty Board, Council Member for the Society of General Internal Medicine, and past co-chair of the National Board of Medical Examiners Ambulatory Care Test Development Committee and several item review committees. She served as a core member of the Milestones in Internal Medicine Committee. Her areas of interest include curriculum reform, competency-based education and assessment and teaching across the continuum of health professions education from UME through practicing provider. She has won more than 15 awards for clinical excellence, teaching, and humanism in medicine, including the University of Colorado’s President’s Teaching Award, the Society of General Internal Medicine Mid-Career Mentoring Award, and the Elizabeth Gee Award for the Advancement of Women at the University of Colorado.
Speaker David Lambert, MD Senior Associate Dean for Medical Education University of Rochester Medical Center
Dr. David R. Lambert is Professor of Medicine and Senior Associate Dean for Medical School Education at the University of Rochester School of Medicine and Dentistry. He is a graduate of the University of Vermont and Dartmouth Medical School. A general internist, he completed his residency at the New England Deaconess Hospital in Boston where he received the Dr. Elmer Hinon prize for outstanding physician-patient relationships. Dr. Lambert is the recipient of several medical student teaching awards and a teaching fellowship.
Dr. Lambert oversaw a curriculum renovation in Rochester leading to the Double Helix Curriculum—Translations and Transitions which incorporates Health Systems Science while facilitating student professional development formation as they transition through medical school. The medical school program has created diverse elective pathways and expanded opportunities for student research and community outreach. Contributing to several National Board of Medical Examiners question writing and item review committees, Dr. Lambert served on the Liaison Committee for Medical Education, he chaired the policy subcommittee and served as committee chair during 2019-2020. A member of the GEA, he is currently on the MSPE Effective Practices working group and was on the AAMC group that created the Telehealth Competencies.
Speaker Todd Cassese, MD Associate Dean for Medical Education Albert Einstein College of Medicine Dr. Todd Cassese received his medical degree, graduating AOA with Honors, from the University of Chicago, where he continued his post-graduate training as a resident and chief resident. Dr. Cassese was an Assistant Professor at Yale University where he maintained a role as an academic hospitalist at Yale-New Haven Hospital until June 2018. He was recruited to the Frank H. Netter MD School of Medicine at Quinnipiac University in 2011 as Director of its doctoring course. Dr. Cassese will serve as the inaugural Assistant Dean for Clinical Sciences Education to develop programs that assure consistency across our clinical sites, enhance the incorporation of science across the clerkships, lead faculty development on educational topics, create transitions from pre-clerkship to clinical experiences for students, and foster collaboration for innovations. His education and faculty development skill sets will also be leveraged specifically for enhancing the quality of such activities within the Department of Medicine. Additionally, he will serve as a Teaching Attending Hospitalist at Montefiore